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Continue shoppingFAQ
Do you have any questions about shipping, shipping costs, and delivery times?
Why do I have to pay shipping costs?
We try to keep shipping costs as low as possible for our customers. However, since the sets, pots, and soil are bulky and heavy goods that need to be well-protected during transport, shipping incurs relatively high costs, part of which we pass on to our customers.
How are shipping costs calculated?
Shipping costs are calculated based on the value of the goods:
- Value of goods up to 19 Swiss Francs/Euros: 6.90
- Value of goods up to 49 Swiss Francs/Euros: 9.90
- Value of goods up to 199 Swiss Francs/Euros: 14.90
- Value of goods up to 499 Swiss Francs/Euros: 24.90
- Value of goods over 500 Swiss Francs/Euros: 29.90
How long does shipping take?
We always ship our products with Priority shipping via Swiss Post in Switzerland or GLS in Germany. We generally need 1-4 days for assembly and packaging, and delivery then takes place on the day after shipping (A-Post).
Delivery times and product availability can be found on the respective shop pages for each product.
Do you have any questions about shipping?The best way to reach us is directly via the chat in the Boum app.